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PRIVACY POLICY

This policy describes Tennessee Valley Federal Credit Union (“Tennessee Valley Federal Credit Union", "TVFCU",” “we” or “our”) collection, processing, transfer and storage of data from visitors to our website at mortgage.tvfcu.com (our “Website”).  This Privacy Policy applies only to the data collected on the Website and not to other data collected or processed by Tennessee Valley Federal Credit Union.


If you are a Tennessee Valley Federal Credit Union customer, please see our  Member Privacy Notice , which we provide to all our individual customers, for a comprehensive explanation of how we collect, use, and share personal information and your choices for limiting the use and sharing of your information as our customer. 

If you have any questions regarding this Privacy Policy or our information collection and use practices, please contact us using the information in the “Contact Us” section below.

HOW TO ACCESS AND UPDATE YOUR INFORMATION


You can access and update the information that you have provided to us as follows:

 

  • If you are a Tennessee Valley Federal Credit Union customer, you can access and update certain personal information in connection with your account or application by logging into your account online. 

  • You may contact us at mortgage.support@tvfcu.com and request to review, amend or delete certain personal information collected by us.

  • Please note that we may not be able to delete all information we collect through our Website.

CONTACT US


If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an email to: mortgage.support@tvfcu.com


Tennessee Valley Federal Credit Union

P.O. Box 23967

Chattanooga, TN 374322

For additional questions relating to TVFCU's Member Privacy Policy 

  • Call us (423) 634-3600 or toll free (800) 634-3600

 

 

  • Privacy Policy

Secure and Fair Enforcement for Mortgage Lending

The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) requires mortgage loan originators and their employing institutions to register with the Nationwide Mortgage Licensing System & Registry (NMLS). To find out more about the NMLS registry, and to verify the status of the Registered mortgage Loan Originator, visit the NMLS consumer website.  http://nmlsconsumeraccess.org

Tennessee Valley Federal Credit Union NMLS #460298

Federally insured by NCUA  |  Equal Housing Opportunity

P.O. Box 23967

Chattanooga, TN 37422

423-634-3667 

Mortgage.support@tvfcu.com

 

Go to tvfcu.com

 

 

Secure and Fair Enforcement for Mortgage Lending

The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) requires mortgage loan originators and their employing institutions to register with the Nationwide Mortgage Licensing System & Registry (NMLS). To find out more about the NMLS registry, and to verify the status of the Registered mortgage Loan Originator, visit the NMLS consumer website.  http://nmlsconsumeraccess.org

Tennessee Valley Federal Credit Union NMLS #460298

Federally insured by NCUA  |  Equal Housing Opportunity